PRIVACY STATEMENT AND COOKIE POLICY
Sherpa LLC is a Charlotte, NC based firm engaged in the recruiting and staffing industry and is committed to protecting the privacy of confidential and “Personal Information”. It has always been and remains the policy of Sherpa to comply with the rules of professional conduct, which impose a duty to preserve and protect confidential client information.
This Privacy Statement and Cookie Policy (the “Statement”) is based on the privacy and data protection principles common to the countries in which we operate. We apply it in light of our overarching obligations to comply with law, to preserve client confidentiality and to represent our clients as effectively as possible within the bounds of the law. This Statement is intended to summarize Sherpa’s data protection practices generally, and to advise job seekers, our clients, website visitors, and other third parties about the firm’s privacy policies that may be applicable to them.
This Statement is also specifically addressed to parties outside the firm who provide Personal Information to the firm or who visit or use the firm’s websites, our apps, our social media sites, our extranets, as well as email messages that we send to you that contain a link to this Statement (collectively, the “Internet Services”). This Statement also describes how the firm collects, processes and discloses Personal Information in connection with the provision of legal services and the Internet Services.
Collection and Use of Personal Information
The firm collects Personal Information in the course of providing recruitment services to clients and as provided by visitors to its website or users of Internet Services. We store your personal information in Bullhorn, our Customer Relationship Management and Applicant Tracking System. We may also collect Personal Information about you when you interact with us on social media sites and from other third parties and may also automatically collect information that may contain Personal Information as described below in the cookie policy.
Sherpa may use that Personal Information where in our legitimate interest to do so for the following purposes:
- to contact you and respond to your requests and enquiries
- to personalize your visit and use of our Internet Services and to assist you while you use those services
- to carry out, monitor and analyze our business or website operations
- to conduct our recruiting and selection process
- to comply with applicable laws, regulations, guidance or professional obligations that we may be subject to.
Confidentiality, Security, and Retention of Personal Information
Consistent with our professional obligations, it has always been the policy of the firm to exercise the utmost discretion regarding the information our clients entrust to us.
We maintain reasonable and appropriate, albeit not infallible, physical, electronic and procedural safeguards intended to maintain the confidentiality of Personal Information, including that provided by a visitor to this website and provided while using other Internet Services. We do not guarantee that our safeguards will always work.
We require consultants, suppliers and vendors to maintain data protections consistent with reasonable and appropriate obligations of data processors, including, where applicable, European Union’s data protection laws and regulations.
We may retain information provided by you, including Personal Information, for as long as necessary to comply with our legal obligations, or to achieve the purposes for which the information was originally collected and for the purposes described in the Statement and in our applicable policies. If you wish to obtain more details on our information practices, please refer to the “Contact Us” section below.
Disclosure and Transfer of Personal Information
We do not disclose any Personal Information to unrelated parties outside of the firm except in limited circumstances. Such circumstances include disclosures to our agents or data processors or other contractors acting on our behalf and at our direction, subject to appropriate confidentiality, privacy and information security commitments provided by the receiving party, or where we believe it necessary to provide a service which you have requested, or as permitted or required by law, or as otherwise authorized or directed by you. Consistent with our professional obligations, we may provide Personal Information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of our legal defenses or for our compliance matters.
Cookie Policy
Cookies are often used in conjunction with other Internet technologies, such as web beacons, to understand behavior on the Internet. For example, the firm uses cookies in conjunction with web beacons, which are small sections of code that we may place in our Internet Services to understand the number of unique users that have visited a specific page. Similarly, we may use or receive reporting from tracking scripts that recognize unique cookies issued by another website. These tracking scripts are not used to gather information on your use of the Internet unrelated to the firm, and they do not identify you unless you choose to provide Personal Information to the firm.
The firm’s Internet Services use cookies. The firm uses session cookies in connection with its Internet Services, specifically for cybersecurity purposes, to provide you with customizations of your experience, such as highlighting your recently viewed items, to detect and remember your region and language preferences, and track your activities on the Internet Services. We also use a Region Code cookie that persists over time and ensures that you are directed to the correct version of our website.
Although the firm uses the services of third parties in connection with these cookies, we do not allow the third-party service provider to use Personal Information about the users of our Internet Services. The firm does use Google Analytics. Google Analytics creates reports about visitor activities that we use to improve our services. Information provided to us through Google Analytics is not provided to us in a personally identifiable format and you may opt out of its use at any time (by using the “Google Analytics Opt-Out Browser Add-On”). The information gathered through Google Analytics is retained indefinitely.
None of these cookies are strictly necessary to access our Internet Services. You may reset your browser to refuse all cookies or to allow your browser to alert you when a cookie is set, however, certain parts of the Internet Services may function differently and not as well. Unless you have adjusted your browser setting so that it will refuse cookies, our Internet Services will issue cookies when you logon to the firm’s Internet Services. For more information about how to manage your cookies preferences, you should use the “help” menu of your web browser or explore the customer support sections of your web browser.
Contact Information
Sherpa welcomes your questions or comments regarding this Statement of Privacy. If you believe that Sherpa has not adhered to this Statement, please contact us at:
Sherpa LLC
200 Providence Road, Ste. 101
Charlotte, NC 28207
Email: [email protected]
Phone: 704.374.0001
Last Updated: 7.22.22