In today’s fast-paced business environment, the task hiring administrative professionals has become increasingly vital. Indeed, the role of administrative professionals has transformed dramatically. No longer limited to traditional secretarial duties, these essential team members have become strategic partners who can significantly impact an organization’s success. Understanding what to look for when hiring administrative talent is crucial for building a strong, efficient workplace. According to Scott Pullen, Sherpa’s AVP-Staffing Services, “there are 7 key areas employers will want to consider when hiring administrative talent: Technology Proficiency, Communication, Project Management, Problem-Solving, Emotional Intelligence, Financial Acumen and Data Skills.” Let’s explore them:
Key Skills and Attributes for Modern Administrative Professionals
1. Technology Proficiency
Today’s administrative professionals must navigate multiple software platforms and digital tools with ease. Look for candidates who demonstrate:
- Advanced knowledge of Microsoft Office Suite, particularly Excel and PowerPoint
- Experience with project management software
- Familiarity with virtual meeting platforms and calendar management tools
- Adaptability to learn new technologies quickly
2. Communication Excellence
Strong communication skills are non-negotiable. The ideal candidate should possess:
- Exceptional written and verbal communication abilities
- Professional email etiquette
- Experience in internal and external stakeholder management
- Strong phone presence and virtual communication capabilities
3. Project Management Capabilities
Modern administrative roles often involve complex project coordination:
- Ability to manage multiple priorities and deadlines
- Experience in event planning and coordination
- Strong organizational skills and attention to detail
- Process improvement and workflow optimization expertise
4. Problem-Solving and Initiative
Look for candidates who can:
- Anticipate needs before they arise
- Think critically and propose solutions
- Handle unexpected challenges with grace
- Work independently with minimal supervision
5. Emotional Intelligence
The best administrative professionals excel in:
- Reading and responding to others’ needs appropriately
- Managing difficult personalities with diplomacy
- Building and maintaining professional relationships
- Creating a positive office environment
6. Financial Acumen
Many administrative roles now include:
- Basic budgeting and expense management
- Vendor relationship management
- Purchase order processing
- Travel expense reconciliation
7. Data Analysis and Reporting
Modern administrative professionals should be able to:
- Create and interpret basic data reports
- Track and analyze departmental metrics
- Prepare executive summaries
- Maintain accurate records and databases
The Changing Landscape of Administrative Support
The administrative professional’s role has evolved from a purely supportive position to one that often includes strategic elements. Today’s administrative staff may be involved in:
- Decision-making processes
- Department budget management
- Team leadership and training
- Process improvement initiatives
This evolution means that hiring administrative professionals is more crucial than ever. The right hire can streamline operations, improve efficiency, and free up leadership to focus on strategic initiatives. Conversely, a poor fit can create bottlenecks and reduce productivity across entire departments.
Why Partner with a Staffing Agency?
Finding top administrative talent in today’s competitive market can be challenging. This is where partnering with a specialized staffing agency like Sherpa becomes invaluable. Professional recruiters can:
- Access a broader pool of pre-screened candidates
- Evaluate technical skills and cultural fit effectively
- Streamline the hiring process
- Provide temporary solutions for immediate needs
- Ensure candidates have been thoroughly vetted
When you work with dedicated recruiting professionals, you benefit from their deep understanding of the administrative talent landscape and their ability to match candidates not just with skill requirements, but with your organization’s unique culture and needs.
Making the Right Choice
The investment in finding the right administrative professional pays dividends in improved organizational efficiency, reduced turnover, and enhanced workplace culture. By focusing on these key attributes and partnering with experienced recruiters, you can find administrative talent that will drive your organization forward.
Whether you’re hiring administrative professionals, like an executive assistant, office manager, or administrative coordinator – remember that the right candidate will bring more than just technical skills – they’ll bring strategic thinking, problem-solving abilities, and the potential to grow with your organization. Ready to find your next administrative superstar? Contact Sherpa’s Executive Support and Administrative recruiting experts to access top-tier administrative talent and streamline your hiring process.
